Viruses and their nasty friends can throw a real wrench in the works. Run a full system scan just to be safe.
Troubleshooting
Completely shut down the device, wait a minute, then start it back up. Fixes a surprising number of issues.
A crash so bad, Windows can’t recover. Note the error message and look it up later. Then take a deep breath and reboot.
Don’t beat yourself up trying to fix something alone. Ask a friend, visit a forum, or call tech support.
Whatever issue you’re having, chances are someone else has had it too. See what solutions they found.
Need to get your hands dirty? Poke around with commands like ipconfig, ping, or sfc /scannow.
Rolls Windows back to a previous state without affecting your files. A great “oops” button.
A stripped-down Windows environment for troubleshooting issues. Hold Shift while clicking Restart.
A Windows tool that logs system events, including errors, crashes, and other helpful clues.